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Key Account Manager - Ottawa


Company: Desk Nibbles Inc.
Position: Account Manager
Location: Ottawa, ON
Reports to: Director of Sales
Direct Reports: None
Salary: Full Time - opportunities for equity bonus

JOB DESCRIPTION
Desk Nibbles’ mission is to make offices across Canada better for employers and employees! Desk Nibbles is growing by >100% each month and as the leading B2B office refreshment service in Canada, is rapidly growing it’s talented team. Desk Nibbles is looking for fun, passionate, and brilliant people to contribute to improving the lives of customers one office at a time. We are looking for do-ers with an entrepreneurial mindset ready to make a difference and willing to take on any task.

ROLE
As Key Account Manager your role will be directly manage the relationship with key accounts. You will also be responsible to visit the customer's office on a weekly basis to help restock the office and collect key feedback. Roles and responsibilities include, but are not limited to the following:

RESPONSIBILITIES
  • Continuously improve the office experience for customers
  • Visit customers on a weekly basis to restock inventory and gather feedback/information
  • Work with the Head of Sales to prospect and acquire new key accounts
  • Ensure client satisfaction by checking in with current clients regularly
  • Make 100+ calls per week and send 200+ emails per week
  • These are just some of the tasks but most importantly we are looking for someone who has an open mindset to constantly improve the way we do things with a focus on customer excellence.

SKILLS AND QUALIFICATIONS
  • 1 - 2 years in a sales position or customer service position
  • Strong communication skills, French is a plus
  • Enthusiastic and not sensitive to rejection; optimistic and persistent
  • Strong knowledge of Microsoft office, especially Excel
  • Strong understanding of outbound sales best practices
  • Strong organization and time management skills
  • Experience working with a CRM like Salesforce.com or other CRM desired

REQUIREMENTS
  • Must be 18 years or older
  • Must be legal to work in Canada
  • Must speak and write English fluently
  • Must have a valid drivers license
  • Must be open to travel once or twice per quarter within Canada

HOW TO APPLY?
Send an email to operations@desknibbles.com with your CV and give us a shout out of what your favourite snack is!

Let’s ________ your 9 to 5!



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